Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website and/or application (‘Services’). We use cookies on our Services to:

  • recognise you whenever you visit the Services (this speeds up your access to the Services as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content and to help us better understand your requirements and interests;
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device; such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information (‘personal data’) about you where you voluntarily provide it or otherwise consent to personal data being provided. Please see our privacy policy for information regarding the use and management of your personal data.

In most cases we will need your consent in order to use cookies on our Services. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

Consent

There is a notice on our home page which describes how we use cookies and which also provides a link to our privacy policy. If you click to consent to our use of cookies, you confirm your acceptance of their use for the purposes described in this cookie policy and our privacy policy.

Third-party cookies

We work with third party suppliers who may also set cookies on our Services, for example Google Analytics. These third party suppliers are responsible for the cookies they set on our Services. If you want further information please go to the website for the relevant third party.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

Description of cookies

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.