Now that we have worked out the different guises of the tech savvy teacher we are asking ourselves what does Webanywhere do to support that teacher? So the same headings will appear, just as they did in the last blog post, with how we support you.
Your students read your blog
We lead by example here, we have several blogs attracting very different types of audience. We work with different sectors in and outside of education and recognise that their needs are different. So giving you all the same advice is not an option. Blogging is a great way to communicate in a non-invasive way for us and you respond very well to that.
In School Jotter we have created a blog app that allows everyone to write and have their work published on the internet. The blog app is easy to use and what’s more, schools enjoy writing their blogs and receiving comments.
The blogging facility within an open-source LMS is a popular part of many schools VLE. Whether it is a teacher’s blog or a student’s blog it is a great way to keep in touch with students in between tutor group times or lessons.
You instigate your own CPD online
At Webanywhere we enjoy being proactive and it is very much encouraged by the senior management. So we are starting to offer free webinars offering support on using various parts of your school’s VLE or apps in the School Jotter suite. All webinars are recorded and posted online for those who cannot make the webinar live or would like to go over the information again at a later date.
We also hold regular events around the country for e-safety, OFSTED website requirements and how to meet them. We know these are not online but it is another way we can support you with your CPD.
You have made an online PLN
We hope you consider yourselves part of our learning network. You are brilliant at telling us what you think of our products and how we can develop them. We take note of this and we feel this is one reason that our products go from strength to strength.
It was great to see so many customers at BETT this year and get an update of what you are doing and your future plans. Webanywhere has a strong social networking presence and we offer help and advice to all rather than just informing you of our offers and service available.
You share your life with virtual colleagues you have never met
We are lucky and have some very strong relationships with schools and businesses around the country. We definitely share our working lives with you and include all of our customers when breaking good news about the company.
Your weekly schedule involves Twitter chats
Webanywhere does tweet and we do follow and chat with our customers and other interesting organisations using Twitter. But we do prefer a more personal touch, that is why we enjoy talking to our customers directly whether that is a telephone call or an email.
Summer break means ISTE and other conferences
Webanywhere works through the summer, you will be surprised how many teachers take training sessions during the summer break, we are not though as we know how driven you are. We also do large installs and implementations during this quieter period. We are also planning for the new school year just like you. Planning events and offers that will help you to make the most of the technology you are using.
You know the vocabulary
This should possibly read know our products and services, the vocabulary will then follow automatically. Every educational establishment and business is different, they have different requirements and need varying levels of support. Understanding that we know that what we did for one organisation will not necessarily work in another.
You turn to colleagues in other countries in times of need
We do have colleagues and people in our PLN that are in other countries and they are an invaluable source of information. But we also turn to our customers and ask for their help. In March we took some new School Jotter apps to a local event and invited schools to attend. We had headteachers, teachers, teaching assistants and administration staff. We showed them our new apps and listened to them as they fed back. This was an amazing session and the developer we took with us had a good list of quality suggestions to take back to the development team to work on. An update at the end of June included many of those ideas.
You are a digital citizen
Gosh, we hope so. We strive to be role model digital citizens and if ever we let you down please tell us. As we have always done, we stretch beyond with our enthusiasm and willingness to go further. We are still in front of market needs and we go beyond what’s expected to deliver a truly positive experience for our customers.
You are always hungry to learn, try and tinker with new tech
This goes without saying, it is part of who we are.