Improving The Channels Of Communication With Parents

Published: January 24, 2022

The pandemic has disrupted everything in day-to-day life, schooling is no exception. With having to deal with so much at the moment when it comes to matters in and outside school, maintaining communication with parents can potentially take a backseat.

Effective communication with parents is especially important during these uncertain times and should not be neglected. It helps keep parents in the loop and their anxieties at bay. It lets them know the school cares just as much about their child’s well-being. 

Most importantly, when parents are well-informed of the happenings of the school, they can rest assured that the school is well-equipped to help the students adapt to the new post-pandemic lifestyle. In fact, they would be willing to contribute to it as well.

What are the options of communication channels? 

Thanks to the boom in technological resources, especially after the pandemic, there are several communication channels available. You have texts, emails, letters, and circulars for formal communication. The school website acts as a notice board of sorts as well. 

Then there’s the informal method of group chat and phone calls for urgent messages. Lastly, there are software and apps that act as an exclusive internal system solely focussed on information sharing.

Pick a few, not all

You can pick whichever option you like but don’t pick all. It’s simply a waste of your energy and redundant for the parent. They may even miss an important message or two thinking they are repeated messages if they keep receiving the same message on every channel. 

The ideal way to go about this would be to pick two or three channels at most. If the parent misses the message on one channel, they will receive it on the other. Make sure they are not similar channels as that would diminish the effectiveness.

Say, if they miss the message on the app, there is a chance they may also miss it on text as both are mostly viewed on mobile phones. Thus, the second channel of communication should be something like email or letters. Letters are received personally, and emails can be viewed on desktops and tablets as well.

Make sure the message is received 

Effective communication is a two-way street. You should strive to be available for the parents at all times. They should be able to reach out to you, clear any doubts they may have, and ask questions. This can be tricky given everyone’s busy schedules, but it is essential to make sure they are on the same page as you. 

Make sure they have understood a message, not just received it. Perhaps they can respond with something like ‘understood’ upon receiving any update. It automatically opens up the way for them to ask questions if they have any. 

Additionally, opt for shorter messages delivered more frequently instead of longer occasional ones. It’s easier to pay attention and respond to shorter messages and frequent communication creates a better sense of being in the loop.

Encourage input from parents

46% of parents say that they wish to support their child’s education better. They truly are interested in being active partners in their children’s education should they get the proper ways to do so.

To make them feel invited, begin by personalising your messages to them. Establish a positive and inviting tone with your messages. Invite their input but don’t force them into it.

Ask them about their child’s strengths and weaknesses. Ask them what kind of a support system they think their child needs, and how you can provide it to the child. 

Final words

Schools have come a long way in improving communication with parents, aided well by technological advancements. The next challenge lies in involving parents as equal partners in their children’s education. 

Providing effective communication to the parents makes them feel like a part of a team with educators. Parents are willing to do their part. The focus should be on building relationships between educators and parents and personalising the communication. 

The Best UK School Mobile App for 2018

Published: August 28, 2018

Your mobile app is your school’s chance to boost parental engagement.
It’s a sad fact that teachers are finding it increasingly difficult to keep parents engaged with what’s going on at school.
Parents’ ‘go-go’ lifestyles mean they don’t have time to visit the school’s website for the latest news and announcements.
Hard copies of newsletters often get lost or thrown out.

What does this mean?

  • Meetings with parents are missed
  • Permission slips never get signed
  • Children are dropped off when school is shut for training

Fortunately, the School Jotter mobile app is now bridging the gap between parents and schools and this is why it’s considered the best school mobile in the UK.
Free for parents to download via the App Store and Google Play, Jotter Mobile transformed the way schools communicate with parents.

The app features:

  • Latest news and newsletters
  • Contact (and be contacted by) individuals and groups of parents for free.
  • Push notifications for urgent messages such as snow days
  • Calendar for semester dates, meetings and events
  • Hot Link – browse an external URL without leaving the app
  • Contacts – useful numbers at your fingertips
  • Maps – locate a campus or sports field

Even the so-called ‘hard-to-reach’ parent, who has low self-esteem and lacks the confidence to get involved, can at least know what’s going on.
This may eventually entice some to become more involved with their children’s education and school life.
Relying on parents to visit a school’s website for information is optimistic, as this can be time consuming and requires visiting several different pages, whereas with Jotter Mobile, everything can be accessed in moments.
Although Jotter Mobile is a stand-alone product, it works in synergy with our School Jotter website.
Not only does the app refresh automatically when the website is updated, parents can access photo galleries.
As lives get busier, the need for schools to have an app to act as a communications hub is greater than ever. It’s a great way to foster support and keep parents willingly engaged.
With hundreds on order, Webanywhere have already delivered over 1,000 School Jotter mobile apps – all beautifully designed to match a school’s brand and ethos. To date, our app has been used over 1,000,000 times.
Here’s what schools are saying:

“I think it’s great! Easy to use, can be accessed from everywhere. I have it on my phone and tablet. We’ve very happy with it. – St Joseph’s CPS Bradford
“Over a third of our parents use the app, and it is perfect for us because it’s so easy to use and manage.” – Old Sarum Primary School
“Thank goodness About time we have an app for holy family. It will make my life so much easier.well done!!”😁 – Holy Family CPS
“What a lovely app. Very informative and easy to navigate.” – Grange Park Primary School
“Great app.” – Drighlington Primary School

[Press Release] School Jotter App Trending on the Apple App Store

Published: June 22, 2018

Webanywhere’s school mobile app, School Jotter, is trending on the Apple App Store as one of the best Education apps in the market.
School Jotter, a UK school mobile app has been trending at #16 for Education on the Apple app store. The app is increasingly gaining popularity thanks to its ability to connect primary school teachers with parents. School Jotter as the most downloaded school mobile app in the UK is also available in multiple markets including the USA, New Zealand, Australia and more.
The user friendly School Jotter mobile app became a hit with schools as they use it to contact parents and share their latest news, events and updates. Cool features such as push notifications, school calendars and instant communication with parents to name a few are included in this app.
Schools can contact and be contacted by individuals and groups of parents for free, reducing the amount spent on reprographics as school communications like Headteachers’ newsletters can be accessed via the app. With school budgets being reduced, the app helps schools to be more efficient and save time and money.

Currently, there are over 100,000 people using it in the UK making it the most popular school website and communications mobile app in the country. On top of that, School Jotter has received over 100 of 5-star reviews from parents on Google Play describing it as the best method of communication between school and parent.
“Best form of communication when you don’t always get letter on time from the kids, the calendar is fab!” a user wrote.
“Much easier than trying to keep on top of letter that teachers stick in the kids school bags.” said another user.
The School Jotter mobile app has the ability to automatically sync with a school website, meaning this is quick, easy to implement and can transform parental engagement. Using the app is so simple that even the least tech-savvy teachers can update it.
As Ofsted is becoming more and more focused on parental communication and engagement, the School Jotter app makes sure schools effectively meet the requirements that helps them get an outstanding rating.
This application is built by Webanywhere and is part of the School Jotter suite of products. To find out more visit or call them on 0113 320 0750.