In 2012, the Hwb+ portal was offered to 1,600 Welsh schools free of charge, in the hope that technology could improve overall learning. The portal is built on Sharepoint, which is known for its excellent file sharing capabilities. Feedback has not been overwhelmingly positive however, so let’s look at some of the possible reasons for this.
CMS or VLE?
Both Sharepoint and open source LMS offer great content storing and sharing capabilities, however Sharepoint’s core function is as a CMS, rather than a VLE. While it can be configured to act as an elearning platform, this requires a significant amount of effort and expertise. An open-source LMS, on the other hand, is designed primarily as highly flexible that acts as a spine to your elearning programme, whether a subject is taught exclusively online or just occasionally. You can use it for delivering and assessing course content, interactive and collaborative activities, quizzes, reporting and much more. The Forum activity allows pupils to exchange ideas and get support from peers and teachers.

Flexibility
Sharepoint must integrate with the MS Office Sharepoint server platform, so won’t run on standard Linux or Windows, whereas open source LMS can integrate with different servers and open source software including Drupal, Joomla and Postnuke. Being open source means it is constantly being enhanced from plugins and tweaks from the supportive LMS community. It also uses multiple authentication systems (AD/LDAP/POP). A particularly extensible platform, it has the potential to do just about anything with the right input, so perfect if you have a techie on staff who likes to tinker.
Individuality
While a default template is unexciting, there are other themes provided so you can choose a more inspiring feel. Sharepoint has a more corporate look unsuitable for schools, particularly primary. Furthermore, all their sites are very similar and lack individuality. If a user is unfamiliar with Sharepoint, it can seem cumbersome and not very student-friendly.
Time Management
An open Source LMS integrates well with an existing MIS (SIMS, CMIS, etc) cutting admin time. With the Homework plugin, teachers can upload an entire block of homework ahead of time, with it being released at predefined times automatically. It can then be marked through the LMS interface. Pupils don’t have to worry about lost homework and parents can track how their child is doing.
Cost
Software with a per-user license fee, such as Sharepoint, can prove very expensive for schools, particularly those with a large enrolment. The beauty being open-source is that there’s no per-user fee, although it can be hosted and maintained externally if required. After going through a rigorous assessment for quality and value for money, Webanywhere became approved as an elearning platform supplier to the UK Government Procurement Service.

For an elearning solution for schools, we believe an open-source LMS is a far more intuitive platform than Sharepoint. It’s more cost effective and brimming with adaptability.

‘Change’, ‘innovation’, ‘a new way’, ‘paradigm shift’ – all these are familiar terms in the education technology industry. The pursuit of the new, the framing of a product as something different and therefore something indispensable is a recognisable marketing technique as companies attempt to both distance their own product from that of their competitors, make their product seem more desirable in the eyes of the user, and whip up excitement surrounding it.
But is this technique a particularly effective one when it comes to teaching, training and education?
After a decade working in the sector, there is something that has become very much apparent to me as I try to keep up with the newest curriculum, teaching fad or ‘essential’ bit of kit – education is an area that is seemingly in a constant state of flux. From government policy to classroom pedagogy, the rate of change is such that practitioners can often feel like they are running a race they are ever destined to lose, desperately scrambling to get a handle on something, only for it to irrecoverably transform as soon as they feel as if they have a handle on it.
In a sector where consistency and stability is such a rare commodity, is more change really what is needed?
There is a narrative that paints teachers and other practitioners in educational establishments as cripplingly hesitant when using technology, as holding back the inevitable onset of progress in the classroom, as preferring a chalk-dusted, Victorian model rather than the glistening chrome and neon learning area of the future. Undoubtedly, this can sometimes be the case, but I also believe that there is something else afoot. I see hesitation in using technology as a symptom of a more general malaise that may not be to do with technology at all. I label it ‘Shift-Fatigue’.
Shift-Fatigue is a malady suffered by those in education as a result of the unending process of change that they are subject to. An underlying anxiety brought about by uncertainty, a lack of enthusiasm in reference to something newly introduced as the (often correct) assumption is that it either won’t be there for long, or, if it is, will change into something unrecognisable and a cynicism regarding a newly introduced policy or tool; these are the effects of working in a sector that is defined by its rapid and often ill-thought-out revamps, reshapes and reforms at all levels. If teachers and other education professionals are overly cautious and hesitant, then there are some very solid reasons why that is the case, not least as a reaction to the working environment that they find themselves in.
What can be done to ensure that marketing doesn’t fall victim to these symptoms of Shift-Fatigue when trying to promote an educational product? If promoting the ‘revolutionary’ aspects of a product can be counter-productive, what is the alternative?
Perhaps marketing techniques need to go through a shift of their own. A movement from the more traditional techniques of emphasising a narrative that focuses on the uniqueness of a product, how there has ‘never been anything like it before’ and other statements that (if we are going to be truly honest) are little more than empty superlatives and hyperbole and a move towards highlighting aspects of the product that reinforce how it is dependable, will compliment and augment already existing practice, and will take very little time and effort to integrate is an approach that may not seem particularly ‘sexy’, but may be a way to swerve the Shift-Fatigue that educational staff may exhibit.
By offering stability, reliability and support, a product can set itself apart in a market where promotion is often in thrall to newness and a difference to what has gone before, readily perpetuating a way of thinking that educational professionals may be extremely wary of. Instead of trying to sweep up potential users in the excitement of yet another piece of technology or approach that will ‘change everything’ (yet again), going the opposite way, and presenting the product as something that is to be depended on in times of uncertainty, may help it to stand out.
In a sector where constant change has become the norm, a company that offers a change from change, a shift away from shifts and are innovative enough to leave innovation (or at least talk of it) behind could be well on its way to finding new opportunities.

Does the device that a learner uses to access their learning really matter? Are there inherent advantages in using a mobile rather than a tablet? A tablet rather than a laptop? A laptop rather than a desktop? With BYOD (Bring Your Own Device) and blended learning becoming more prevalent these are questions that are well worth considering as there are advantages and disadvantages in using any tool. However, if an education establishment truly wants online learning to be effective, course content has to be able to be accessed by the widest range of devices possible.
It is the crucial issue. From clunky laptops to sleek phones – providers should have the fact that learners will access their learning on a vast range of devices (some of which may be less than cutting edge) in the forefront of their mind during the development of online courses so as not to exclude anyone from obtaining the training they need. The broadest range of options should be available, including both web-based tools and specific apps on different platforms. Anything less means an unlevel playing field and in education, that’s not a model anyone wants to be working with.

Online learning is a tool that offers a chance to reach people where beforehand hurdles such as geographical location or socioeconomic factors means they may have been kept away. To keep it as open as we possibly can, we have to understand that the the tools that learners use are as varied as the learners themselves and the upmost must be done to ensure that access is as fair as it can possibly be.
Ultimately it is a question of personalization. If we assume that learners can be more effective when using their own device as it is one that is comfortable and familiar to them, then ensuring that they are able to use their device (in whatever form it comes) is part of the process where we see the learner as an individual who has unique needs. Catering to those differing needs is part and parcel of helping each individual learner both access and optimise their own learning.

The human element of the learning process is a difficult one to predict. Even if training content is well-designed and engaging, support for completion is forthcoming and the subject is one that is essential for either education or work, there is still the infinitely complex landscape of a learner’s interior world to be considered. Teaching and learning is an essentially human undertaking encompassing motivation, ability, skill-set, attitude and a wealth of other factors and is not necessarily a simple case of measurable inputs and outputs.
Basically, it’s complex.
In any market it’s entirely natural to focus on product. Product is relatively easy to analyse, to breakdown, to improve if needed. But when it comes to training and other educational offers, the product must always be viewed through the lens of learner interaction and this can be a frightening prospect as learning can be an unpredictable, often chaotic process (in fact, at its best, it often is) and the people doing the learning bring with it their unpredictable, chaotic selves.
Offering the best product is not just about the product itself. It is about an understanding of people and an understanding that sometimes learning isn’t a smooth, clinical process. Learning can be emotive, even painful at times. A user’s motivation may change, increase or diminish, seemingly at whim. Both internal and external factors may have positive or negative effects and these factors are often difficult to pin down.

If an educational product is to be truly successful, the learner, with all their complexities has to be placed at the centre of every stage in the process from inception, design, implementation and beyond. A consideration and understanding of the very real hurdles that are faced by those using the product is essential, and efforts made to try and offset them through a realistic consideration of learners’ lives separate to the product itself.
Learners are people. When it comes to learning people react in different, unpredictable ways. If a business accepts this and adapts to the intricacies of learning behaviour in all its wonderful strangeness it will go some way to achieving maximum outcomes.

Using tech compliments the way I work but I completely understand that it’s not for everyone. Different teachers have completely different (sometimes highly idiosyncratic) ways of keeping on top of things. From extremely tech-centric, to utilising a bit of tech, to forgoing any kind of technology whatsoever, there’s a whole spectrum out there. I tend not to make any kind of value-judgement on the way people work as I’ve seen the most connected teachers be completely useless and those who wouldn’t dream of picking up a mobile to help in their teaching absolutely storm it.

But then again, it’s always nice to have the choice. Whether tech savvy or tech-averse, being able to work in a way that means that you’re at your best is always going to be important. I use my phone to organise my workload, communicate with colleagues, streamline certain mind-numbing admin activities, so what can an institution do to try and smooth the way for someone like me? And they should because I rule.

Firstly, let’s talk a little bit about one of the essentials, one of the building blocks of effective tech use in school; internet access. Undoubtedly the provision of wifi in education establishments in reference to speed and reliability have improved exponentially in the time that I’ve been teaching. But even now, there are places where this central tenet is neglected. Spotty, unreliable or easily maxed-out provision can be a real headache and effectively means that anyone using mobile technology is scuppered before they start (unless they fancy maxing out their 4G allowance, which is always an option but seems a bit like having to buy your own whiteboard markers, exercise books and A4 paper – tools that should really be provided). Decent internet and wifi that reliably reaches every room in every building is pretty much an essential now (and not just for me as a teacher, but for the kids as well.)

The culture in a school and how it views a particular way of working is also something that can either facilitate or discourage being productive with mobile apps. There have been places that have viewed my use of a phone or tablet to sort myself out with something akin to deep suspicion. I can’t really blame them as it’s the same way that I view the kids with something akin to deep suspicion when they’re on theirs. But then again, I’m a professional, and an adult (I won’t go so far to push it and call myself ‘responsible’) and I think we’re now at a point that mobile device use, if not entirely ‘normalised’ in schools, is not as much as an anomaly as it once was. Being comfortable with staff using tech to help with their work, perhaps actively encouraging it (yet not enforcing. I’m still firm in the belief that a professional should be able to make a choice in how they work) can make life a little easier. Establishing an in-house forum where teachers can share some of the tools that they’re using and perhaps demonstrate the apps that are helping them conquer the day-to-day grind can also go some way to removing any possible stigma as teachers convince others that they’re not constantly on the Facebook or happily Snapchatting away as everyone else gets some proper work done.

Because proper work is proper work, no matter how you go about doing it. Recognising that it happens in different ways, and making efforts to try and enable it, whether it be using pen or paper or the shiniest new bit of kit, is key to helping teachers do the best that they can. An environment that identifies how to support teachers in the way that works for them is an environment that values professionals and the work that they do. That value then carries over to the kids as it’s often the case that what’s good for the teachers is also good for the students. Not everyone works in the same way, but by making it easier to work in the way that best suits your teachers, a school can help their workforce reach their potential.

Communication is key to the effective running of a school. Good communication fosters good relationships and in educational institutions, with so many stakeholders, relationships are incredibly important. With this in mind, the channels a school chooses to communicate through also become important in themselves, especially as social media now offers a chance to reach people in a way that is direct and immediate.
There are, of course, inherent risks, and there is often an understandable hesitancy from schools to utilise open platforms such as Facebook and Twitter. But if this is the case, the setting up of a school blog can act as a more manageable way to put your institution’s message out there.

A school blog attached to a website can present an insight to the daily goings on behind the gates and in the hands of a curator with an eye for detail, an ear to the ground and a little talent with the written word it can offer an extremely human voice of an institution that is often viewed as being closed-off to those who aren’t teaching or learning within it. One of the complaints that parents and carers often have is that there are only a number of communication points in a year and that sometimes it can be a mystery as to what is going on (given the uncommunicative nature of many adolescents and teenagers!). An effective school blog will not only disseminate important information throughout the year in an easy-to-digest format, it can concentrate on some of the minutiae that is often lost. There may be an exceptional piece of work that deserves a wider audience, a teacher explaining the finer points of how to help the kids with their study skills for an upcoming test, or photos, video and audio from a recent volunteering event. All these and more add colour and vibrancy that often goes unnoticed. Content that includes successes, news, input from teachers, children and management in a style that reflects the ethos of the school goes a long way to offering an insight into the work that goes on and can be presented in the most positive way possible. It can also give parents and carers a chance to respond to those events, bringing the school and the local community together. And unlike other platforms, there is always a chance to moderate.
A school blog acts as a window and allows the outside world in (to an extent of the school’s choosing) and enables schools to share the fantastic things that are happening and deserve to be shared.

The pursuit of ‘authenticity’ in education when it comes to student activities is always a hot topic. The question of whether we can truly prepare students for a life outside school when we teach them within the walls of the classroom is one that comes up again and again.
What steps can teachers take to bring the wider world into their place of learning in an effort to engage children and help them to see the work that they are doing in a wider context?

Student Blogging
Student blogging is one of the ways that teachers can bring an authentic audience to their students, increasing engagement, and widening the horizons of any classroom-based activity. It’s often the case that children’s work is only really seen and commented on by their teacher. By using blogging platforms, a child’s efforts can potentially be seen by a global audience who can constructively comment on that work. When a child understands this, they often increase the effort they put in as it’s not just a teacher who will be reading what they wrote. There are sometimes drawbacks as an audience is not guaranteed and the teacher must be confident in things such as privacy settings,

Video Visits
Bringing experts into the classroom has always been a sure-fire way to increase engagement and the scope of a particular project. However, there are often organisational hurdles that go along with these types of visits. Video conferencing software can be used to great effect to try to alleviate some of the trickier logistical issues of having visitors in school and can also be used to make links between classes and schools where previously, geographical constraints would have made this an extremely laborious process. Tim Peake discussing his time in space with children in the classroom whilst actually in space has been an excellent recent example of this, and the possibilities are numerous as video conferencing offers the next best thing to a physical presence in the classroom.

Project-Based Learning
Project-based learning offers a mirror to how hurdles are overcome in the world of work whilst presenting an alternative to the more linear breakdown of sharply defined subjects. Students try to find the answer to a complex question or a challenge often framed in the real world and have to use a cumulation of their collective knowledge and skills in completing the task. English, maths, science, art and a sense of collaboration all go towards successful achievement in a closer reflection of how things work outside of the classroom.
In utilising these ideas and more, teachers can begin to explore the idea of bringing authentic learning to the classroom, and by doing so, give their students a taste of what things are like in the wider world, preparing them for their journey as learners and their negotiation of it.

Without putting too fine a point on it, I’m not the most organised individual in the world. My working life as a teacher is punctuated by panicked running to half-forgotten meetings, surprise that quickly morphs into heartbreak when the kids turn up to what I could have sworn was a free period and the less I say about my failure to get my bus duty day right the better.

It’s no excuse but I’ve got a lot on my mind (although if you saw me gormlessly wandering the corridors, it may seem like the exact opposite). There’s so much that goes on in school on a daily basis that, for me at least, things can get a little crowded, brain-wise. The sheer volume of tasks that need carrying out and the information that has to be retained means that even as something deceptively easy as prioritisation becomes a chore in itself as I struggle with a to-do list that rolls away into the middle distance and over the horizon.

For a poor unfortunate like me, mobile apps offer the prospect of straightening the looping, meandering tributary of my workflow into something that more closely resembles efficiency. This is no mean feat, considering. Mobile apps can save me effort, time, let me communicate with a wide range of people easily and make me look vaguely competent and less sweaty from all the last-second, panicked corridor dashing to that very important meeting that I’d completely forgotten about until I saw the whole team walking in the opposite direction from me.

The first advantage of using a phone to complete a range of tasks during the day is that it’s always with me. It gives me a central hub where formerly I might have folders, notepads or a pc roughly the size and shape of a back-to-back terrace anchoring me to a certain geographical location. Mobile apps let me be…well…mobile and for someone who doesn’t have their own room (like my good self – I’m assuming they think I can’t be trusted and they’re probably right) travelling light, or at least lighter, is a huge advantage. Of course, I still carry the essential things I need for the class (I dream of one day working in a paperless school and ditching my trusty folding trolley) but it does mean that there is less of a burden to bear.

It’s not just the limiting of physical weight that is an advantage of using mobile apps. They also offer the opportunity to shift and automate some of the more menial tasks that you come across freeing up a bit of cognitive space. Calendar reminders with notifications, to do lists with alarms and other streamlining features act as a digital tap on my shoulder, guiding me to where it is I’m actually supposed to be at any given moment during the day and make my life slightly easier when I get there. It frees me up to concentrate on some of the more in-depth tasks and lessens the ever-constant worry that I may have missed something important.

With the right systems, mobile apps can also make communication in a school or across schools easier. With the current trend in chains and mergers, with institutions over a number of sites with staff in great numbers, making sure you can get in touch with who you need to quickly and easily (especially as there’s no guarantee that they might be within grabbing and shaking distance) is becoming more important. Messaging and mailout services mean there’s easy ways of getting in touch with people, saving time, travel and effort.

Because that’s what me using apps is all about. It saves me an amount of effort in doing certain things and allows me to redirect those efforts into different parts of the job. It makes the way that I work easier and more efficient and also has the added bonus of making me feel a little bit more competent with some of the things that formerly would have left me in a spin. It’s not a spectacular game-changer but in my case, it’s a way of working that really does help me be a little bit better (although with a little less corridor running, I have put on a bit of weight).

In the next post I’ll talk about how school culture can encourage or hinder the use of mobile apps.

Kids on the phone wind me up no end. Telling kids to get off their phones when they’re not supposed to be on them winds me up even more. Kids ignoring me after I tell them to get off their phones when they’re not supposed to be on them is liable to send me into apoplexy whilst carpet bombing detentions in the general area of said kid as they continue to remain blissfully unaware and firmly ensconced in the world of Snapchat, YouTube, WhatsApp and every distraction the digital world has to offer.
So annoying. But then I’m one to talk.

When it comes to being on the phone, there are times that I’m worse than the kids. To the detriment of such minor annoyances as social interaction, the all-out horror of ‘family time’, or meals where some of the food actually goes into my mouth rather than down my shirt as I gaze lovingly at my tiny little screen to the world, I’m pretty much surgically attached. ‘Glued to the screen’ doesn’t quite cut it – I’m more cemented. I’m nothing if not massively hypocritical when it comes to the kids.
So phones, yep – a lot of the time they are tiny little distraction machines that eat focus for lunch and have productivity for pudding.
But…
Technology isn’t usage and usage isn’t technology. It’s true that in many cases, a mobile in your hand means nothing else gets done and it does take a modicum of self control not to get lost in the world behind the screen. But having said that, a phone can also be a fantastic tool for a busy and almost pathologically disorganised teacher like me. With the right apps, it can become a great way to save time, cut down on workload, and organise your day in such a way that it may give you a few extra minutes (which could, ironically, be spent telling more kids to get off their phones). It’s true, there is a world of distraction out there, but then again, there is also a world of help as well.
For me, my phone is a toolbox – it contains a whole bunch of things that I can use to get my job done. A bunch of equipment that formerly would have filled a decent sized bag – cameras, sound recorders, endless reams of paper, art supplies, games, whiteboards, notice boards, to do lists, maps, projectors; all these things can be squeezed into a little black rectangle, whacked into your pocket and taken with you, everywhere you go. That’s a lot less lugging and for me, less lugging is what it’s all about. Efficient, easy, portable – the abundance of mobile apps means that there’s often something available that can really help. Sometimes it’s even free. Free stuff rules.
The perception of the mobile phone as a hurdle to productivity isn’t necessarily a false one but when it comes right down to it, the phone itself is pretty much blameless. It’s what the user does with it that turns it into a help or a hindrance. In my own situation, it can often be a bit of both but ultimately that’s down to the type of person I am rather than the phone itself. And even at my most slack-jawed and unresponsive, the benefits that it represents far outweigh the annoyances.
In a case of ‘physician, heal thyself’, I try to model the use of mobile tech for learning with the kids, show them some of things that I’ve discovered that I think might help them in their own studies, maybe prize their faces away from the gossip, self-affirmation and the more addictive elements turning them towards things that’ll help with productivity, understanding and streamlining cumbersome processes (because there’s plenty out there). In doing so, I try to remind myself that there is a world away from social media, lolz and likes – a world where instead of a barrier, mobiles and the apps they contain can make the difficult job of teaching ever so slightly easier and that the screen can act as window to a different way of working rather than a mirror of some of our less wholesome traits.
That doesn’t mean I’m going to stop telling them to put their phone away, mind.
In the next post, I look at how effective use of mobile apps can improve your workflow.
Tom Starkey is an educator based in Leeds. He’s written for the Times Educational Supplement and Teach Secondary magazine. tweeting at @tstarkey1212 and writes at stackofmarking.wordpress.com.

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