A well-designed school website is essential. Not just for communication with parents, and giving that all-important first impression, but because school websites need to be properly compliant with a whole host of laws.
Despite this, many school websites seem a little lacklustre. They’re making costly mistakes, and their websites are in dire need of updating. On this page, we want to share ten mistakes schools make with their websites, and give you a quick rundown of how to fix them.
Outdated Design and Content
Why It’s a Problem:
Outdated content makes a school seem unprofessional, almost as if they don’t care what information they’re serving up to their readers. This can reduce trust from parents, students, and staff. On top of this, outdated content can often mean that the wrong information is shared.
How to Fix It:
The website needs to be redesigned. Just a quick refresh to bring it up to modern standards. Any news, events, and staff pages should be updated regularly. The school should run regular content audits to ensure that any old information is removed or updated.
Poor Mobile Experience
Why It’s a Problem
The vast majority of a school’s visitors will come through mobile devices. If a site doesn’t look good on mobile devices, it is annoying. Not to mention the fact that search engines are reluctant to rank websites that aren’t mobile-friendly.
How to Fix It
Invest in quality responsive web design. This basically means the website will adapt to whatever size screen it is displayed on. Simplify pages so people are not overwhelmed with information, and reduce images and navigation options through the site. Basically, make the whole site easier to browse.
Hard-to-Find Key Information
Why It’s a Problem:
Staff, students, and parents aren’t on your website for fun. They’re looking for information, normally essential information. They need to be able to find it quickly. If they can’t, it might lead to your staff handling more phone calls and emails, which keeps them away from their jobs.
How to Fix It:
Any important information should be front and centre on your home page. This includes term dates, contact details, and any school policies. Any important dates (e.g. inset days) should also be there. Your website should be easy to browse, with clear headings and menus. You should also have a search bar. Get people to regularly check your site to ensure that information can easily be accessed.
Missing Ofsted or Statutory Content
Why It’s a Problem:
Missing legally required information is a big ‘no’. It can lead to fines or other issues with Ofsted. Parents may also struggle to find important information such as Ofsted inspections and school policies, turning them off of the school. This damages the credibility of a site.
How to Fix It:
You should always have a solid understanding of what a school needs to legally display on their site. At the very least, you should always have Ofsted reports, safeguarding policies, and equality statements displayed. Take your site through regular audits to ensure you remain compliant. Remember, requirements change regularly.
Slow Loading Speeds
Why It’s a Problem
Slow page loading just frustrates people. Many will leave before a site loads, and it isn’t a good look for the platform. It will also impact the rankings of a site in Google and other search engines.
How to Fix It:
Ditch anything that isn’t really needed on the site, especially images. Any images that remain should be compressed, the same with other media files. Use a proper platform to cache data and reliably host your site. Always keep the use of plug-ins and scripts on your site to a minimum. Don’t worry if you don’t know what that last part means; a proper site designer will.
Accessibility Laws
Why It’s a Problem:
A school website can exclude users with disabilities, and the lack of certain accessibility requirements may violate various laws. At the very least, it makes a website harder to read.
How to Fix It:
Site design should focus on accessible design. This means keyboard navigation, high contrast options, and alt text for images. The site should be regularly tested with accessibility tools and real users.
Lack of Clear Navigation
Why It’s a Problem:
People struggle to find the information they need, which is annoying. Your school website will seem unprofessional, and you’ll have far fewer people engaging with the site.
How to Fix It:
Plan site navigation well. Everything should be intuitive. Include a site map so people can easily find the information they want without navigating through countless menus.
Weak Photography and Visuals
Why It’s a Problem:
The school looks unprofessional, as if it doesn’t care about the sort of image it puts forward. There won’t be a proper showcase of staff, facilities, and school life. This can make parents of prospective students have no idea what the school is about. Poor quality imagery just makes a website seem lifeless.
How to Fix It:
Get high-quality photographs of students, staff, and any events. Regularly update the site with new images.
No Clear Calls to Action
Why It is a Problem:
Parents/students don’t know what they need to do. They might not know how to enrol, contact, or donate. This can lead to reduced site conversions.
How to Fix It:
Add visible buttons as a call to action. Use actionable language. CTAs should always be on high-traffic pages.
Ignoring SEO and Analytics
Poor SEO
Why it’s a Problem:
The website will not appear in search engines as much. This can lead to a lower number of visitors and, ultimately, school and website growth.
How to Fix It
Invest in SEO. Even adding meta tags, headings, and keywords can help massively. Traffic should be regularly analysed to see where it is coming from. You’ll quickly learn about your most popular pages. Keep producing regular content.
School Website Design Mistakes
A well-designed school website is essential for creating trust, visitor engagement, and meeting legal requirements. Thankfully, a few updates to a site can go a long way towards improving all this. Prioritise site design and your website visitors will thank you for it.
Need a site designed by an experienced company? Contact School Jotter. We specialise in school website development and marketing, ensuring that you never need to worry about the issues we highlighted.







Ofsted Detection: Within your Jotter 3 CMS System, you will now have the availability to turn on the new feature which can be found within the page information settings:
Calendar Sync: If you are wanting to display all upcoming events on your calendar without having to manually add them on, you can now sync your website calendar with an external parent facing calendar to avoid duplicating your workload. 
Ai Content Writer: Our easy-to-use School Website CMS now features AI. Create AI driven content within your website editor page to ensure your website is always kept up to date! School Jotter 3 keeps it fresh and compliant—automatically. 
Accessibility: You may have already seen a new dark blue icon inthe bottom right hand of your live website. This icon is our new accessibility feature! These enhancements allow people with visual impairments, motor impairments, or those who prefer keyboard access to:











